Cisco Anyconnect Not Connecting



My Cisco Anyconnect VPN Client keeps on disconnecting after I changed my laptop and upgraded to windows 10. My internet connection is same and it was working fine on my previous laptop. In Device Manager under Network Adapter I see a warning sign on my Microsoft Wi-Fi Direct Virtual Adapter. Cisco AnyConnect takes long time to initiate connection and Authentication failed. Unable to Proceed, Cannot Connect to the VPN Service. VPN Client Driver Encounters Errors after a Microsoft Windows Update. Method 1 Step-by-Step to fix VPN Authentication failed Error. A user running Internet Connection Sharing is having trouble installing the Cisco 3000 VPN client This is an easy one to fix. The user needs to disable ICS on his machine before installing the VPN. I can no longer connect to my corporate network from my laptop using my Galaxy S5 HotSpot and Cisco Anyconnect VPN. It used to work perfectly but not any more. I changed the APN settings to use IPv4 only and also IPv4/IPv6. Still not working. My laptop VPN works as expected using WiFi and Ethernet.

I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.

AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.

Desktop

If you are facing the problem then you can try the following solution that worked for me.

CiscoCisco anyconnect will not connectCisco anyconnect not connecting to wifi
  • Open Services management console by running Services.msc from Run
  • Find the service ‘Cisco AnyConnect Network Access Manager‘.
  • Right click and stop the service.
  • Now Cisco AnyConnect will say ‘NAM service unavailable
  • Now Windows will use the native WiFi client to connect to the WiFi
  • When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.

Cisco Anyconnect Not Connecting To Network

AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.

Cached

  • Opened Anyconnect window and click on Advanced.
  • Clicked on ‘Networks’ tab in the left side pane.
  • Clicked on Configuration tab. Changed the NAM to disabled as shown below.