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Sky Go Extra – what it is exactly? Basically, Go Extra is an enhanced feature of Go. It is the first mobile TV subscription service in the UK that allows users to download content for offline watching. There is another package available for netizens who want to watch it from outside the UK and Ireland. It’s called Sky Go Extra. With Sky Go Extra, you can easily browse and download your favorite Sky Go programs and watch them while traveling outside the United Kingdom. Sky is launching a brand new subscription service, Sky Go Extra, which lets customers download the latest blockbuster films from Sky Movies and great content from channels such as Sky 1 and Sky. As long as you haven't made any changes in the last month, yes it will be fine but you will need to remove your phone via the website for it to work. Having said that, the fact you're using it on an Xbox tells me that you have Sky Go Extra which comes with four device slots anyway so you should just be able to login and start watching. Sky Go Extra takes Sky Go a few steps further: Stream live and catch up TV from your Sky package on your phone, tablet, laptop, Xbox and PlayStation; Watch on up to three screens at the same time, including your main TV; Download great entertainment in the UK or ROI via Wi-Fi to watch anywhere, without 3G, 4G, 5G or Wi-Fi, and; Out and about?
Sky Go is the place to enjoy Sky TV over the internet. Sky customers can stream live channels, catch-up on missed programmes and even download shows to watch offline.
Sky Go offers live and on-demand content from Sky channels like Sky Atlantic, Sky 1 and Sky Sports, as well as partner networks such as Fox, ITV and Dave. It's available for free to Sky subscribers on a wide range of devices, including computers, smartphones and tablets.
You'll need a good broadband internet connection to enjoy Sky Go, so find your perfect deal with ourbroadband provider reviews.
How can I get Sky Go?
First of all, you have to be a Sky customer - if you're considering whether it's worth it, read our review of Sky's TV and broadband service. As part of your TV subscription with Sky, you can watch Sky Go on up to two different compatible devices at any one time. You can change your registered devices if you like, but if you want more than two, you'll have to pay to upgrade to Sky Go Extra (see more on that below).
Register your device at the Sky Go website by signing in with your Sky ID username and password. If you're using a Sky Go app, do the same after downloading it to your device.
You can use Sky Go on a PC or Mac through the website, but not all browsers are supported. As Sky Go uses a web browser technology called Silverlight to play videos, it won't work on Google Chrome or the new Microsoft Edge browser. However, you can still use the service by switching to Internet Explorer, Firefox or Apple Safari (on Macs), which all support it. There is also a desktop app you can download - it works on both PC and Mac.
You can get the Sky Go app on your Apple smartphone and tablet, as long as it's running iOS 9.0 version or above (check your device's general settings for this). You can also get the app on Android smartphones and tablets running Android 4.4 and above (again, check your settings).
If you want to enjoy Sky Go directly on your TV, you can also get the service on the Xbox 360, PS3 and PS4 games consoles, but only if you're a Sky Go Extra subscriber.
What can I watch on Sky Go?
Your Sky TV online: Sky Go allows you to watch the TV channels and content from the Sky TV package you're signed up to. So, if you get Sky Atlantic as part of your package, then you can also enjoy it on Sky Go. Same goes if you're a Sky Sports or Sky Movies subscriber. Bear in mind that you’ll have to watch ads with the content, just as you do on TV.
Catch up TV: With Sky Go, you can catch-up on shows you've missed from a range of Sky channels, such as Sky 1 and Sky Living, along with Sky’s partner channels, including Fox, ITV, Demand 5, Watch, Dave, Alibi, and Discovery.
Watch live: In addition to catch-up, you can stream a range of channels live, including all the channels listed above, and more. Find out how you can do this below.
On-demand entertainment: Sky Go has a huge collection of on-demand programmes and films to enjoy, ranging from box sets of hit dramas to blockbuster films. Although, bear in mind that what you can access will depend on the TV package you're signed up to.
Can I download shows from Sky Go?
If you're a Sky Go Extra subscriber, you can download catch-up TV, box sets or films to your computer, tablet or smartphone to watch while offline. All content has a download button next to it, but whether you can actually download it will depend on your Sky TV subscription. You'll also need to have have a wi-fi internet connection to download as this feature doesn't work over 3G or 4G.
Sky Go tips and tricks
Multi-screen: As well as enabling you to enjoy Sky TV on the move, Sky Go is neat way to get multi-room entertainment in your home. If you have Sky on your main TV, you can have Sky Go set up on a laptop or tablet to avoid any arguments over who gets to watch what they want.
Live streaming: As mentioned above, you can also watch live TV channels on Sky Go. Head to the 'On Now' section, which has a useful TV guide covering a range of channels. You can browse what's being shown and if there's a 'watch now' button, then you can stream that programme live over the internet.
Sky Box Sets: We all love box sets and there's plenty to choose from on Sky Go, including hit dramas like Game of Thrones, The Affair, Broadchurch and The Blacklist. For long-running shows, there could be multiple series for you to binge to your heart's content.
Sky Go Extra: The free package of Sky Go only allows you to use two registered devices at any one time, but you can pay to increase that to four registered devices with Sky Go Extra. This premium package, which also enables you to download content to watch offline (see below), costs £5 a month, but Sky Multiscreen customers get it for free.
Sky Go tech tips: You'll need broadband internet of at least 2Mbps to stream Sky Go content, and ideally faster. Use our online speed checker to see if your connection can handle it. If you're using mobile data, be wary of maxing out you data allowance. If you're downloading and are fed up with the time it's taking, there's an option in the Sky Go Settings menu (preferences) to download at a lower resolution. The quality won't be as good, but it will download quicker to your device.
Can I use Sky Go while abroad?
No. Even if you're a Sky customer, you can't stream programmes on Sky Go while abroad. If you have Sky Go Extra, though, you can always download a selection of content before you go on holiday, and then watch it at your leisure.
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If you use Sky Go Extra on your Xbox One, you might have come across error code 1204. This is a common error that is cropping up for Sky Go Extra customers using the service on game consoles, including Xbox One and PlayStation.
Sky Go Extra is an additional Sky service that allows you to download and stream content on multiple devices, including game consoles. The service also allows you to access Sky TV on up to three screens at the same time, making it a popular choice for families.
Unfortunately, Sky Go Extra Xbox One error code 1204 is preventing Sky users from streaming Sky TV directly to their game consoles. Naturally, this is a frustrating problem, particularly if you have been able to access the service in the past.
Read on to find out how to fix Sky Go Extra Xbox One error code 1204 and access your TV streaming service again.
Sky Go Extra on Xbox One: Fix Error Code 1204
If you’re a Sky Go Extra customer and have an active subscription to the service, you might have an issue with your login credentials.
A common fix for this issue is to log out of your Sky Account on your Xbox One. Next, log back in using your email address rather than your Sky I.D. You will need to use the email address associated with your Sky account.
Once you have logged back in, the Sky Go Extra service should work on your Xbox One.
Check your Subscription to Sky Go Extra
Between March 2020 and May 2020, Sky rolled out the Sky Go Extra service free to all customers.
Since this offer expired, many customers are now unable to access the service. To continue using Sky Go Extra, you will need to add the package to your current Sky package.
To check whether you are already subscribed to Sky Go Extra, visit the Sky website and login to your account.
Next, go to ‘My Account’ and then ‘Offers’. If you have Sky Go Extra, the service will be listed here.
If the service isn’t listed, you will need to activate the subscription.
Subscribe to Sky Go Extra to Access Sky on Xbox One
If you have been a Sky TV customer for a while, you might be eligible for Sky Go Extra via your VIP rewards.
To check this, download the MySky app and log in to your Sky customer account.
In the app, navigate to the VIP rewards section. Here, you can see if Sky Go Extra is listed as a reward for you to claim. If so, click on the reward, and follow the instructions to claim your free subscription to the service.
You are also eligible for Sky Go Extra at no additional cost if you’re a Sky Multiscreen customer. To activate this promotion, you will need to go to the MySky app and go to ‘Offers’.
Sky Go Extra Package Xbox One Plus
If you’re not eligible, you can subscribe to Sky Go Extra through your account for an extra £5 per month.
Hopefully, you have managed to solve your Sky Go Extra error code, and are back to streaming Sky TV through your Xbox One.
Don’t forget you can find quick fixes for many of your frustrating tech problems at Digi Helpdesk.
How To Get Sky Go Extra On Xbox One
Got a problem you can’t find the answer to? Get in touch with one of our team who will be happy to help.